Terms of Service

01Services overview

Vaani AI provides advanced voice AI infrastructure and voice AI agents to automate calling operations. Our solutions focus on automating and improving complex, multilingual customer interactions.

02Acceptable use

• You agree to use our Website responsibly and lawfully.
• You will not attempt to gain unauthorised access to our systems, or interfere with our products and services.
• You agree not to distribute, replicate, or commercially exploit our proprietary content or technologies without explicit prior written consent.

03Intellectual property rights

All content, technology, trademarks, logos, and intellectual property on the Website or related to our products and services are owned exclusively by Vaani AI and protected under applicable laws.

04User obligations

• Provide accurate, complete, and current information when interacting with our Website or services.
• Immediately notify us of unauthorised use or security breaches.
• Comply strictly with all relevant laws and regulations applicable to your usage of our Website, products and services.

05Limitation of liability

Vaani AI provides services on an “as-is” basis. We disclaim any warranties, express or implied, including fitness for a particular purpose. Vaani AI shall not be liable for direct, indirect, consequential, or special damages arising from or related to your use or inability to use our Website, products or services.

06Indemnification

You agree to indemnify and hold harmless Vaani AI, its officers, directors, employees, investors, shareholders, agents, and affiliates from any claims, liabilities, damages, and expenses (including legal fees) resulting from your breach of these Terms.

07Third-party links & services

Our Website may include links to third-party websites, products or services. We do not endorse, control, or assume responsibility for the content or privacy practices of third-party sites.

08Modification & termination

Vaani AI reserves the right to modify or terminate access to our Website, products or services at our discretion, without prior notice. Continued use following modifications signifies your acceptance of any revised Terms.

09Governing law & jurisdiction

These Terms are governed by Indian law. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka, India.

10Contact information

For any questions or concerns regarding these Terms: